Shipping policy

We strive to ensure that your order is processed and delivered efficiently. Please review our shipping policy below:

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is received.

  • Orders placed on weekends or holidays will begin processing on the next business day.

2. Delivery Timeframe

  • After processing, orders are shipped with an estimated delivery time of 7–15 business days, depending on your location.

  • Delays may occur due to unforeseen circumstances such as customs processing, weather conditions, or carrier delays.

3. Shipping Methods

  • We partner with reliable carriers to ensure your order arrives safely.

  • Tracking information will be provided once your order is shipped.

4. Shipping Costs

  • Shipping costs are calculated at checkout and vary based on your location and order weight.

5. Incorrect Address

  • Please ensure your shipping address is correct when placing your order.

  • We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at shopelleofficial@gmail.com with your order number and details.

  • We will work with the carrier to resolve the issue.

7. International Shipping

  • For international orders, delivery times may vary due to customs clearance.

  • Any applicable customs fees or taxes are the responsibility of the customer.

Thank you for choosing Elle. If you have any questions about your shipment, feel free to email us at shopelleoffiicial@gmail.com.