Contact information

We are committed to providing clear and effective communication for all customer inquiries and support. Please review our contact information policy below:

1. Primary Contact Method

  • For all questions, concerns, or issues, please email us at shopelleoffiicial@gmail.com.

  • This email is monitored regularly, and we aim to respond within 1–2 business days.

2. Information to Include

When contacting us, please include the following details for a faster resolution:

  • Your full name

  • Order number (if applicable)

  • A clear description of your inquiry or issue

  • Any relevant photos or supporting documentation

3. No Alternative Contact Channels

  • At this time, we do not offer customer support via phone, social media, or other platforms.

  • Please ensure all communication is directed to shopelleofficial@gmail.com.

4. Privacy and Security

  • All customer information shared with us is kept confidential and used solely to assist with your inquiries.

  • We do not share your information with third parties without your consent.


If you have any further questions, don’t hesitate to reach out to us at shopelleoffiicial@gmail.com.
Thank you for choosing Elle!